FAQs

  • Getting started is simple. Reach out via email and provide an overview of your project requirements. I will then schedule a consultation to discuss your needs in further detail and provide a tailored solution.

  • Pricing depends on the scope and complexity of the project. I offer customised design solutions tailored to each client’s unique requirement, so the cost can vary. Detailed quotes are provided after discussing your project specifics.

  • Payments are broken into two parts. There is a 30% non-refundable deposit that needs to be paid up front in order to secure your booking, and then 70% remainder can be when the project is complete.

  • No, all deposits are non-refundable as it secures your projects in my calendar. Project timelines are given upon enquiry and scheduling in projects ensure that all clients are given the time they deserve. As a result, I turn away projects for your time slot. If you wish to terminate our project, an empty slot is left that could have been given to another project. Deposits ensure that your project is going ahead or compensates for any time spent if the project is terminated.

  • I aim to reply to all new enquiries within two business days. Clients will receive communication as agreed in their project timeline. Weekends are for rest and recharging.

  • Each project is unique and your project timeline will be detailed in your project overview. Make sure you book in ahead of time to ensure enough time is allowed for your project.

  • Absolutely! I am equipped to handle projects of all sizes, whether it’s a one-time project or ongoing design needs. I have the capacity and expertise to mange large-scale projects and maintain consistent quality throughout the process. I am also available for long-term collaborations and provide dedicated support to meet clients’ ongoing design requirements.

  • Yes, design is subjective so revisions may be necessary. 3 rounds of revisions are provided as standard, any further revision rounds will be charged at my hourly rate.

  • Before your project begins, I will need your questionnaire completed and returned. This ensures we are on the same page when we get started.

  • See the services page for an overview of everything I offer. After something different? Get in touch and I’ll see what I can do - always up for a challenge!

  • Absolutely! I value collaboration and believe that the best results are achieved through a combination of my expertise and your input. Please share any ideas, inspiration and specific design requirements and I will work closely with you to incorporate your vision into the final design.

  • Upon completion, you will be provided with the necessary file formats for both print and digital use.